Sales and marketing
More customer face time.Turn a rep’s meeting notes into customer records, follow up on loose ends, and find the product details hidden in spec sheets. Let AI help put the quote together.
↗
For fire equipment distributors
We help you get
started with AI.
Spend less time with technology, more time with customers, and become more efficient as a company.
Contact usPractical projects.Existing software.People still in control.Support after launch.
Our services
We help you get started.
Here’s how:
We bring practical ideas to try in your own business. Start with the repeated work, the information that’s hard to find, and the places where your people and technology don’t quite connect.
Admin and finance
Let the technology enter and find the data.Get email to the right person, follow up on due invoices, and build recurring reports from data in your existing tools. Spend less time searching through old conversations and documents.
↗Service and delivery
Fix equipment faster. Make more deliveries.Help schedule service, plan daily routes, and keep customers informed about repairs and deliveries. Make service history and the right manual easier to find when a tech needs them.
↗Management
See the bigger picture.Collect better information from the daily work and turn it into useful reports. We also help your team get comfortable with AI (including the reluctant and skeptical ones).
↗An example for vendor pricing
Spend less time looking
for current pricing.
A price-list workflow can request updates, follow up with vendors and bring incoming files and dealer terms together.
Your team can see what’s current, what’s missing, and which replies need a person’s attention.
Contact usThe repetitive partRequest. Remind.
Request. Remind.
Collect. Organize.
The workflow handles the repeated requests and follows up on the ones still waiting for a reply.
The human partReview the exceptions.
Review the exceptions.
Make the call.
Your team checks unclear terms and missing details, then handles the decisions that need their experience.
An example of where we can help. Scope depends on your tools and processes.
How we get started
First, we get to know
your business.
We talk about where your company is now, where you believe it can get to, and what would make the daily work easier.
A first conversation.
Tell us about your company and the work you’d like to improve. We’ll bring ideas and ask plenty of questions.
Talk with the team.
Together, we select a few people for deeper conversations about their work processes, what they love and hate, and where they see room for improvement.
Agree on the projects.
We bring three to five best-fit projects as a starting point. We agree on the terms, and we get to work.
Who we are
AI and automation
without complexity.
Lighterwork.ai exists to take the uncertainty out of AI for small-business owners and their teams, and to replace it with excitement.
Keeping up with new tools can be overwhelming. You need to know where to start and how those tools could actually help your business.
We get to know your business, bring ideas and suggestions, and start with simple projects that make your existing tools and processes smoother and faster. We handle the technical work and help your team put it to use.
Michael EnsLighterwork.ai
FAQ
Frequently asked
questions
What kinds of problems do you solve?
We look at your work processes and software tools and find ways to shorten the work from point A to point B. Sometimes that’s a repeated task, like emailing and following up with a long list of vendors. Other times, specific knowledge is the bottleneck, like finding an answer in product data or policies.
Do I need a technical person in my company?
No, our approach is to partner with companies that don’t have a technology person or team. We handle the technical components. As long as you can point us to the person or vendor who manages your software access, we can take it from there.
How long does it take?
As you probably guessed, it depends. A few weeks to build, a few weeks to test and fix. In the right partnerships, we aim to roll out one new tool or solution per month. We also handle training and implementation for your team when needed.
How expensive is this?
Small-business owners should plan to invest between $5,000 and $10,000 before seeing substantial business outcomes. Our most effective partnerships run for about six months and tackle several agreed-upon projects, provide direction on business processes and tools, and include training for the team.
How do I get started?
A first conversation helps us understand your current position and where you’d like the company to get to. Then we talk with a few team members and suggest three to five projects as a starting point for working together.
Contact us
Tell us about
your business.
A first conversation helps us understand where you are now and what you’d like to change. Tell us a little about the work, and we’ll take it from there.
info@lighterwork.ai 616-822-6239We respond to all inquiries within 24 hours.